KNOWLEDGE TEST
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1. What personal hygiene practices should you follow?
2. Robbery Safety Procedures - what do you do in case of a robbery?
3. How long can you work before taking a break?
4. How many steps involved in the Grievance procedure?
5. If you are unable to be of assistance to a member or guest on any matter, ask another work colleague or Duty Manager. Do not leave issues unresolved?
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